Customer Service Rep - Remote Job at Destinee Travel, United States

  • Destinee Travel
  • United States

Job Description

About the job Customer Service Rep - Remote


Our agents are avery important part of our family. You will be the eyes and ears for our team,fielding customer inquiries and finding innovative ways to respond. Working ina collaborative and engaging environment, you will have the chance to interact withpeople from all walks of life and no two days will be the same. As you continueto grow and challenge yourself, you will discover your potential can take youanywhere you want to go.

Your Responsibilities
  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call-related information for and reporting purposes
  • Provide feedback on-call issues
  • Upsell if required
Qualifications:
  • High School Diploma or equivalent
  • 6 months Customer Service experience minimum (not required)
  • Be proficient in PC operation and navigation
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast-paced environment
  • Ability to stay composed and objective
  • Strong listening skills
Requirements for working remotely:
  • High-Speed Internet required
  • Dedicated workspace
  • Able to navigate and use a computer
  • Cell phone - calling and texting
Benefits of working with us:
  • Very Flexible environment/schedule
  • Working with little or no supervision
  • Work remotely from your home
  • Lots of different travel-related perks as well as some other perks
  • Family environment

Job Tags

Work from home, Flexible hours

Similar Jobs

Jamul Casino

Slot Supervisor Job at Jamul Casino

 ...Slot Supervisor At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Slot Team plays a pivotal role in exemplifying our Service Commitment. The Slot Supervisor is responsible for providing designated management of... 

SciPlay

2D Game Artist Job at SciPlay

 ...SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun. SciPlay currently offers nine core games,... 

AuraOne Human Data

Game Developer/Designer Job at AuraOne Human Data

 ...Game Developer/Designer is a remote review track for evaluating AI outputs across game art workflows. Reviewers grade craft, constraints, and tooling adherence; flag production-readiness issues; and document the corrected approach so the modeling team can train on it.... 

BrightStar Care

CNA/PCA Job at BrightStar Care

 ...BrightStar Care of Marietta & Cherokee - Now Hiring CNA's for Dallas - 30157. Looking to Add to Your Income? Join us atBrightstar...  ...in home care or healthcare setting required. * Familiarity with hospice care is a plus. * Ability to monitor vital signs and recognize changes... 

Atlas Disposal

CDL Driver Roll Off Job at Atlas Disposal

 ...neighborhoods where employees live and work, Atlas Disposal offers a stable and rewarding career for dedicated professionals. As a Roll-Off CDL Driver, you will play a vital role in safely operating heavy-duty trucks to transport large containers to disposal, recycling, and...